At 99mb, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use and protect your personal information.
All communications between your device and 99mb's servers are protected with industry-standard 256-bit SSL encryption. Your data never traverses the network in plain text.
99mb never sells, rents or shares members' personal information with third parties for marketing purposes without your explicit consent. Your data remains yours.
You have the full right to access, correct or request deletion of your personal data at any time through your account settings or the 99mb support team.
All data is stored on servers protected with multi-layered access controls. Internal access to sensitive data is restricted to authorised personnel only.
We clearly explain the types of cookies used and their purposes. You can manage your cookie preferences through your browser settings without affecting the core functionality of the platform.
All marketing communications from 99mb include an easy unsubscribe option. You may opt out of receiving promotional communications at any time.
Simple Summary: 99mb collects only the data necessary to manage your account, process payments and ensure platform security. We do not sell your data. You may request access to or deletion of your data at any time. The full policy is set out below.
99mb ("Platform", "We", "Company") is committed to protecting the privacy and data security of all users and prospective users of our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, storage and protection of information you provide to us or that we collect automatically when you use the 99mb platform — including the website 99mb.ng, mobile app and all related services.
This document is prepared in accordance with internationally recognised data protection principles and reflects our commitment to operating with transparency and accountability. By accessing or using the 99mb platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
If you disagree with any part of this policy, we encourage you to contact our support team first before making any decisions about your use of the platform. We are always ready to address any questions regarding your privacy.
99mb only collects information that is genuinely necessary to provide our services safely and effectively. The categories of information we collect are as follows:
| Data Categories | Information Types | Source |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | You (during registration/KYC) |
| Contact Information | Email address, phone number, residential address | You (during registration) |
| Financial Information | Bank account details, deposit and withdrawal transaction records | You (during deposit/withdrawal) |
| Usage Data | Wagering activity, game history, platform preferences | Automatic (during use) |
| Technical Data | IP address, browser type, operating system, device ID | Automatic (upon access) |
| Communication Data | Live chat conversation logs, emails, support tickets | You (when contacting support) |
All information you provide must be accurate, complete, and up to date. Should any of your details change, please update your account promptly or contact our support team.
Data Minimisation Principle: 99mb adheres to the principle of data minimisation — we only collect information that is strictly necessary for the stated purpose. No excessive or irrelevant data is collected without clear justification.
The information we collect is used exclusively for legitimate purposes directly related to the operation of the 99mb platform. The following are the primary purposes for which your data is used:
99mb will not use your data for any purpose not stated in this policy without first obtaining your consent. Any new use of data will be communicated through updates to this Privacy Policy.
99mb does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, in the course of our operations, there are limited situations where information may be shared:
Important: All third-party service providers working with 99mb are required to comply with data protection standards equal to or higher than our own policy. We do not work with parties that do not meet our privacy standards.
The security of your personal data is our highest priority. 99mb implements a comprehensive suite of technical and organisational security controls to protect your information from unauthorised access, accidental disclosure, alteration, or destruction.
While we take all reasonable measures to protect your data, no security system is 100% impenetrable. Should we detect a data breach involving your information, we are committed to notifying you within the timeframe required by applicable law.
99mb uses cookies and similar tracking technologies to enhance the user experience, maintain login session security and analyse platform usage patterns. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain login sessions, account security, and core platform functionality. | Session / 24 Hours |
| Preference Cookies | Save your language preferences, time zone, and display settings. | 30 days |
| Analytics Cookies | Analyse navigation and usage patterns to improve the platform. | 90 days |
| Performance Cookies | Optimise page load times and overall platform performance. | 30 days |
You can control and manage cookies through your browser settings. However, disabling essential cookies may affect core platform functionality and your login experience. Analytics and preference cookies are optional and can be disabled without affecting access to key 99mb features.
As a 99mb member, you have clear and enforceable rights regarding your personal data. We respect these rights and make them straightforward to exercise:
Request a copy of all personal data we hold about you in a readable format.
Update or correct any inaccurate or outdated information held in our records.
Request the deletion of your personal data, subject to our legal retention obligations.
Receive your data in a structured, reusable format that can be transferred to another platform.
Object to the processing of your data for direct marketing purposes or in certain other circumstances.
Request that we restrict how we process your data while a rectification or objection request is being handled.
To exercise any of the above rights, you may contact the 99mb support team via live chat or email. We will process your request within 30 working days and provide a written response. Requests requiring additional identity verification may take slightly longer.
99mb retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we may retain certain data for a specified period to comply with applicable legal and regulatory requirements.
After the relevant retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked back to your identity.
The 99mb platform is exclusively for adult users aged 18 years and above. We do not intentionally collect, process or store personal data from individuals under the age of 18.
If we discover that we have collected data from an individual under the age of 18, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect that a minor has registered on our platform are encouraged to contact us promptly through the provided support channels.
Minor Protection: 99mb employs multiple age verification mechanisms to prevent underage registration, including identity document checks during the KYC process. Any account suspected of belonging to an underage individual will be suspended immediately pending investigation.
99mb reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or improvements to platform operations. Members will be notified of any amendments via:
For significant amendments that materially affect your privacy rights, we will provide at least 14 days before the amendment takes effect. Continued use of the 99mb platform after the amendment's effective date constitutes your acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer (DPO) team is ready to assist: