99mb's Commitment

Responsible Gaming at 99mb — Enjoy Safely

Betting should be entertainment, not a burden. 99mb provides control tools, guidance, and support to ensure every member plays within healthy and enjoyable limits.

18+
Minimum Age Requirement
24/7
Support Available
100%
Control Is in Your Hands

What 99mb Built for You

We are more than just a betting platform — we are a partner who genuinely cares about your safety and well-being.

Personal Deposit Limit

Set daily, weekly, or monthly deposit limits based on your own affordability. Full control is in your hands — adjust at any time through your account settings.

Session Time Limit

Set a maximum playtime duration for each session. When the limit is reached, the system will alert you or automatically suspend the session so you can take a break.

Temporary Break

Need a short break? Activate rest mode for 24 hours, 48 hours, or 7 days. Your account will be temporarily suspended and inaccessible for the selected rest period.

Self-Exclusion

Self-exclusion options are available for periods ranging from 1 month to permanent. These requests are processed strictly and cannot be reversed until the period expires to ensure your commitment.

Activity Review

Monitor your betting history, total amount spent, and playing time through your account dashboard. Full transparency to help you make informed decisions.

24/7 Support

The 99mb support team is available to assist you at any time — whether to set limits, get information, or simply talk through your concerns about betting.


What Is Responsible Gaming?

Responsible gaming means participating in betting activities consciously, in a controlled manner, and within limits you set for yourself. At 99mb, we believe that betting is a form of entertainment — just like watching sports or playing video games — and it should remain a fun activity, not a source of stress or financial hardship.

Many people enjoy betting healthily throughout their lives without any issues. However, some individuals may find it difficult to control their betting habits. That is why 99mb takes a proactive approach — providing the tools, information, and support needed so every member can play with full control.

We do not wait for problems to arise. Instead, we build a responsible gaming culture from the registration stage itself — ensuring every new member understands their rights and the control tools available before they begin playing.

Important Reminder: Betting should never be used as a way to solve financial problems, escape personal issues, or fulfil emotional needs. If you are playing for these reasons, please contact our support team immediately.

Core Principles of Safe Play

There are a few simple principles that can help you maintain healthy betting habits. These are not merely suggestions — they are practices followed by millions of experienced players around the world:

  • Set a budget before you play — Decide how much money you can afford to lose and stick to that limit. Betting funds should come from your entertainment budget, not money set aside for essentials like rent or food.
  • Set a time limit — Decide how long you will play and stop when the time is up. Use a clock or phone reminder to help you.
  • Do not chase losses — One of the most common warning signs is trying to recover lost money by betting more. This is a dangerous behaviour that must be avoided entirely.
  • Do not play when emotionally unstable — Avoid betting when you feel stressed, sad, angry, or overly excited. Unstable emotions can negatively affect your betting decisions.
  • Take regular breaks — Give yourself adequate breaks between betting sessions. Taking a break helps you think more clearly and make better decisions.
  • Betting is a chance, not a certainty — Understand that game outcomes depend on luck and random chance. No strategy or system can guarantee long-term wins.

Signs of Problem Gambling

Identifying a betting problem at an early stage is the most important step. The earlier it is detected, the easier it is to get help and get back on track. Here are some warning signs to watch out for — whether in yourself or someone you care about:

If you identify two or more of the following signs, we encourage you to speak with the 99mb support team or seek professional help.

  • Betting with money that should be used for basic needs such as bills, rent, or food
  • Lying to family or friends about betting activity and the amount of money spent
  • Feeling anxious, irritable, or uncomfortable when trying to stop or reduce betting
  • Constantly thinking about betting even when doing other activities
  • Borrowing money or selling assets to fund betting
  • Neglecting work, family, or social responsibilities due to betting
  • Feeling the need to bet with increasingly larger amounts of money to get the same excitement

How to Use 99mb Control Tools

All responsible gaming control tools at 99mb are accessible directly through the "Account Settings" section in the app or website. The process is straightforward and takes effect immediately. Here is a quick guide:

Login to Your Account

Access your 99mb account via the mobile app or website. Make sure you are in a calm environment to make clear-headed decisions.

Go to Account Settings

Select the profile icon at the top right corner, then choose "Settings" or "Responsible Gaming" from the menu displayed.

Choose the Control Tools You Need

You can set deposit limits, session time limits, temporary breaks, or apply for self-exclusion based on your needs.

Confirm Your Choice

Confirm your settings. Limits set will take effect immediately. Some changes require a 24-hour cooling-off period before they can be modified again.

Pro Tip: We recommend setting your deposit limit and session time limit right after registering — before you start playing. This is a best practice followed by experienced players worldwide.

Minor Protection

99mb takes minor protection seriously. Our platform is exclusively for users aged 18 and above. We implement multiple layers of verification to ensure minors cannot access the platform:

  • Age verification during the initial registration process
  • Identity document verification (KYC) before the first withdrawal is processed
  • Continuous monitoring of accounts showing suspicious activity patterns
  • Immediate suspension of accounts suspected to be owned by minors

If you are a parent or guardian and are concerned that your child may be accessing online betting platforms, we recommend using parental control software such as Net Nanny or Qustodio to filter inappropriate content on their devices.

Is Your Betting Under Control?

Answer the following questions honestly. If you answer "Yes" to 2 or more, consider speaking with our support team.

1

Have you ever bet with money meant for daily necessities?

2

Have you ever tried to chase losses by continuing to bet more?

3

Do you feel uncomfortable or anxious when you are unable to bet?

4

Has betting ever caused conflict with family or friends?

5

Do you hide your betting activity from people close to you?

Available in Your Account
💰
Deposit Limit

Daily / Weekly / Monthly

⏱️
Time Limit

Set your session playtime

⏸️
Break

24h / 48h / 7 days

🔒
Exclusion

1 month to permanent

We Are Here to Help

The 99mb support team is trained to help you with responsible gaming issues confidentially and without any judgment.

Live Chat 24/7
Response time < 3 minutes
Support Email
Login & Set Limits

FAQ — Games Responsibly

Yes, you can set or change deposit limits at any time through the "Account Settings" section in the 99mb app or website. New limits that reduce your current limit take effect immediately, while limits that increase your current limit require a 24-hour cooling-off period as an additional safety measure.

While a temporary break is active, you will not be able to log in to your 99mb account or place any bets. Available break periods are 24 hours, 48 hours, and 7 days. Once the period ends, your account will be restored automatically. You cannot cancel a break before the period expires.

Self-exclusion is an option to block your account permanently or for a set period (1 month, 3 months, 6 months, or permanent). During an active exclusion period, you will not receive any marketing communications from 99mb and your account will be flagged in the system until the period ends. For permanent exclusion, an additional process is required to ensure this decision is final.

In addition to the 99mb support team, reachable via live chat or email 24/7, you can also seek help from organisations that specialise in gambling-related issues. Speaking with a trusted person such as a family member or counsellor is also a great first step. Our support team can help connect you with the right resources based on your needs.

Yes, any balance remaining in your account during self-exclusion is safe and protected. You may request a withdrawal of that balance even while your account is in self-exclusion mode. Contact our support team via email to process a withdrawal during an active exclusion period.

Bet With Secure Together 99mb

Join the 99mb member community that plays responsibly. Enjoy the best entertainment while staying in full control with the tools we provide.


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